About Us
OpEx Strategies Leadership
Doug Lachman is a seasoned global services executive with over 20 years of experience leading, scaling, and transforming high-growth SaaS and consulting organizations. With a proven record of managing $100M+ P&Ls and building world-class professional services teams across North America, LATAM, EMEA, and APAC,
Doug specializes in enhancing operational efficiency, accelerating time-to-value, and driving client success and outcomes.
Throughout his career, Doug has been at the forefront of implementing scalable delivery models onshore and offshore (India), optimizing global delivery operations, integrating acquisitions (product and people), and aligning cross-functional teams to deliver measurable business outcomes. His leadership has been instrumental in reducing delivery times by 40%, launching offshore delivery centers in India, and achieving key certifications like ISO27001 for operational excellence for two companies.
Doug has held senior leadership roles at companies such as Mavens Consulting (a Komodo Health Company), Pegasystems, and Fiserv, where he consistently drove revenue growth, improved client satisfaction, and strengthened organizational capabilities. A collaborative and strategic leader, he is passionate about empowering teams, fostering a culture of excellence, and creating sustainable growth strategies for professional services organizations within the technology sector.
Doug holds a Master of Science in Management and a Bachelor of Arts in Accounting.