Consulting Services
Operational Assessment and Performance Optimization
We thoroughly evaluate your services organization across key operational pillars, including delivery models, margin management, project financials, resource utilization, and customer success alignment.
Deliverables include:
- Baseline operational assessment report
- Quick-win recommendations and risk identification
- Strategic roadmap for scaling services and improving profitability
- Margin and utilization improvement plans
Professional Services Scaling Strategy
We help you design and execute a services growth plan that supports your product and revenue goals without compromising quality or customer experience.
Deliverables include:
- Scalable service delivery frameworks
- Service packaging and tiering strategies
- Onshore-offshore operating model design
- Revenue and margin forecasting models for services
Project Management Office (PMO) Buildout and Enhancement
Whether you need to establish a PMO from scratch or optimize an existing one, we help you drive project consistency, financial predictability, and on-time delivery.
Deliverables include:
- PMO charter and operating model
- Project lifecycle and methodology standardization
- Milestone and KPI tracking frameworks
- Financial and operational reporting dashboards
Resource Management and Delivery Team Enablement
We ensure you have the right people, processes, and structures to manage growing client demand while maintaining service excellence.
Deliverables include:
- Resource forecasting models and capacity planning
- Skills inventory mapping and optimization plans
- Onboarding and professional development programs for delivery teams
- Delivery leadership coaching and mentoring
Acquisition Integration Support for Services Teams
We help rapidly align disparate services, organizations, methodologies, and teams during mergers and acquisitions to minimize disruption and realize synergies.
Deliverables include:
- Post-acquisition operational assessments
- Services integration strategy and execution planning
- Alignment of team structures, processes, and methodologies
- Change management communication support
Fractional Leadership for Professional Services
When you need experienced leadership without the burden of a full-time executive hire, we provide interim/fractional operational leadership.
Deliverables include:
- Acting Head of Professional Services / Delivery Operations
- Hands-on operational and strategic leadership support
- Transition planning and permanent leadership mentoring